Only Plants UK is committed to protecting your personal data in line with UK GDPR.
1. Data We Collect
We collect the information necessary to get your plants to your door:
Contact Details: Name, email, shipping address, and phone number.
Payment Information: Processed securely via our payment partners (e.g., Square, Apple Pay, Google Pay). We do not store your card details on our servers.
Technical Data: IP address and cookies to improve your browsing experience.
2. How We use Your Data
We use your information to:
Process and ship your orders.
Send you “Plant Care” emails and newsletters (only if you opt-in).
Prevent fraudulent transactions.
3. Third Party Sharing
We only share your data with trusted partners required to run our business:
Couriers: (e.g, DPD, Royal Mail) to deliver your order.
Marketing: If you subscribe, your email is stored securely with our email provider.
IT/Hosting: To keep our website running.
4. Your Rights
Under UK law, you have the right to:
Access the data we hold about you.
Rectify any incorrect information.
Request Erasure of your data (the “right to be forgotten”).
Withdraw Consent for marketing at any time.
5. Contract Information
For any privacy-related queries or to exercise your rights, please contact us at:
Email: Please fill out our contact form by clicking Contact Us
Registered Address: Mandara Point, Canal Basin, Coventry, CV1 4AF
